Fixed at the bench, down to the component.
Most faults don't need a new laptop. Our engineers diagnose the actual cause, tell you what it will cost, and repair it for home users and businesses alike.
Screens
Cracked, flickering, lined or completely dark. We replace standard, Full HD, IPS, touch and OLED panels, including MacBook displays.
from £165 + VATMotherboards
No power, no charge, no picture. We trace the fault on the board and repair it at component level rather than swapping the whole thing.
£185 + VAT, complex faults from £450Keyboards and trackpads
Dead keys, spills, sticky or unresponsive trackpads. Standard and backlit keyboards, palmrest assemblies and MacBook top cases.
from £145 + VATCasings and hinges
Snapped hinges, cracked bezels and damaged panels put right, so the lid opens and closes the way it should.
from £165 + VATServicing, upgrades and virus removal
Slow, crashing or infected machines cleaned up and serviced. Memory and storage upgrades, operating system repairs, malware and spyware removal.
£185 + VATIT support and networking
Installation, configuration, wireless and network troubleshooting for offices and home setups, on site or in the workshop.
£95 + VAT per hourA dead drive isn't the end of your files.
Deleted, formatted, corrupted, clicking, dropped or soaked. We recover data from single drives through to failed RAID arrays, and every job starts with an assessment rather than a guess.
You only pay the recovery fee if we get your data back.
From this year's MacBook to the laptop you've had for a decade.
We work on today's machines, including Apple silicon MacBooks and the latest Windows laptops, as well as the older models other shops turn away.
Apple
MacBook Air 13 and 15 · MacBook Pro 14 and 16 · MacBook Neo · iMac, Mac mini and Mac Studio
Apple repairsDell
XPS 13, 14 and 16 · Dell 14, 15 and 16 · Dell Pro Max · Pro Precision · Inspiron and Latitude
Dell repairsHP
OmniBook · EliteBook · ProBook · OMEN and Victus · Pavilion
HP repairsLenovo
ThinkPad X1 Carbon, T14 and T16 · Yoga · IdeaPad · Legion and LOQ
Lenovo repairsASUS
Zenbook · Vivobook · ExpertBook · ROG Zephyrus and Strix · TUF Gaming
ASUS repairsAcer
Swift · Aspire · TravelMate · Nitro · Predator Helios
Acer repairsAlienware
Alienware 16 and 18 Area-51 · Alienware 16X Aurora
Alienware repairsGaming laptops
Razer Blade 14 and 16 · MSI Titan and Vector · Gigabyte Aorus Master
Gaming laptops repairsThree ways to get it to us.
Drop it off
Bring it to the workshop at 80 Willow Walk, London SE1 5SY. Open Monday to Saturday, 9am to 6pm.
Get directionsBook a pickup
Call or email with your make, model, the fault and a preferred address and time. We'll confirm a slot.
Arrange a pickupPost it
Not in London? Send your laptop or drive from anywhere in the UK and we'll return it once the work is done.
How mail-in repairs workThe £45 + VAT assessment is a full tear-down and troubleshoot at the bench. It takes time, and it finds the real fault.
We always quote before going ahead with any chargeable repair.
Trained engineers carry out the work, down to component level where needed.
Replacement and service parts come with a one-year warranty.
Prices on the page, not a mystery.
All prices exclude VAT. “From” prices depend on make and model, and parts such as screens, keyboards and storage may be charged separately.
See the full price listWhat customers say.
“I have had some severe problems with my brand new laptop and I approached London Laptop Troubleshooters for help. All the issues have been completed in a much shorter space of time than I expected.”
“I am really surprised by the friendly, sincere and ‘no excuses’ approach that I received from London Laptop Troubleshooters. I will surely recommend your company to my business associates and friends.”
“I am extremely satisfied with the prompt, professional, and speedy service you have rendered. Keep up this good work!”
Tell us what's wrong. We'll tell you what it costs.
Quotes are free. Send the make, model and fault, or just ring and talk to an engineer.
020 7237 6805repairs@alertnetworks.co.uk